Tag: Gartner
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Supercommunicators to Chatbots: Final Day Insights from Gartner
The final day of Gartner’s conference opened with a powerful keynote on the art of communication and closed with practical insights into the future of IT service management, creating a fitting bookend to three days of intensive learning. Morning Keynote: The Power of Supercommunicators Charles Duhigg, bestselling author of “The Power of Habit,” kicked off…
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AI and Operations: The Evolution Revolution – Insights from Gartner Day Two
After yesterday’s deep dive into AI’s current state, today brought a fascinating shift in perspective – from “if” to “how” in terms of AI’s role in IT operations. The sessions painted a clear picture of both the immediate future and longer-term transformation ahead. The Foundation of Future Operations Cameron Haight’s keynote brought hard data that…
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AI, Security, and the Human Element: Key Insights from Gartner Day One
After a packed first day at Gartner, I’m processing the flood of insights about where AI is really taking us. You know those moments when scattered thoughts suddenly crystallize into clarity? That was today, particularly around AI’s place in our businesses and teams. Three eye-opening sessions defined my day: The Reality Behind the AI HypeGartner’s…
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