Author: Matt Mueller

  • Supercommunicators to Chatbots: Final Day Insights from Gartner

    Supercommunicators to Chatbots: Final Day Insights from Gartner

    The final day of Gartner’s conference opened with a powerful keynote on the art of communication and closed with practical insights into the future of IT service management, creating a fitting bookend to three days of intensive learning. Morning Keynote: The Power of Supercommunicators Charles Duhigg, bestselling author of “The Power of Habit,” kicked off…

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  • AI and Operations: The Evolution Revolution – Insights from Gartner Day Two

    AI and Operations: The Evolution Revolution – Insights from Gartner Day Two

    After yesterday’s deep dive into AI’s current state, today brought a fascinating shift in perspective – from “if” to “how” in terms of AI’s role in IT operations. The sessions painted a clear picture of both the immediate future and longer-term transformation ahead. The Foundation of Future Operations Cameron Haight’s keynote brought hard data that…

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  • AI, Security, and the Human Element: Key Insights from Gartner Day One

    After a packed first day at Gartner, I’m processing the flood of insights about where AI is really taking us. You know those moments when scattered thoughts suddenly crystallize into clarity? That was today, particularly around AI’s place in our businesses and teams. Three eye-opening sessions defined my day: The Reality Behind the AI HypeGartner’s…

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  • Microsoft Unveils Azure AI Foundry: The Next Evolution of Copilot Studio

    Microsoft has officially rebranded Copilot Studio as Azure AI Foundry, taking a major step forward in its AI development toolkit. This new identity, revealed at Microsoft Ignite 2024, reflects their push to provide developers with the ultimate set of tools for building generative AI applications and more. What’s New with Azure AI Foundry? Azure AI…

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  • Supercharging Your Engineering Team with AI: Real-World Examples That Actually Work

    Supercharging Your Engineering Team with AI: Real-World Examples That Actually Work

    Recently, I’ve had numerous conversations with leaders and teams about leveraging AI in their development processes. There’s always this fascinating moment when the discussion shifts from realistic possibilities to something straight out of science fiction. The excitement is palpable – AI seems to promise solutions to all our development challenges, faster time to market, and…

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  • Embracing AI in Tech: Insights from Live360

    Embracing AI in Tech: Insights from Live360 Greetings from the AI track at Live360! As I immerse myself in the cutting-edge discussions and presentations here, I’m struck by the immense potential AI holds for us in the tech sector. The landscape of technology is evolving rapidly, and it’s crucial for us to stay ahead of…

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  • Have You Been Using Large Language Models Wrong This Whole Time?

    Large Language Models (LLMs) like ChatGPT, Google Gemini, and Anthropic Claude are incredibly powerful tools, but most people only scratch the surface of what they can do. To truly get the most out of them, you need to do more than just ask questions—you need to engage, iterate, and make the models work for you.…

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  • Strategic Implications of the U.S. Government’s Use of Open-Source AI

    In a move poised to redefine national security, the U.S. government has adopted Meta’s open-source Llama models for on-premise use. This marks a shift toward strategically leveraging open-source technology to enhance innovation while maintaining tight security controls. A Strategic Advantage Integrating open-source models like Llama offers unparalleled flexibility, enabling agencies to customize AI solutions to…

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  • AI/GenAI Technology Evaluation and Approval: A Strategic Approach

    In the rapidly evolving landscape of Artificial Intelligence (AI) and Generative AI (GenAI), organizations face the challenge of adopting innovative technologies while ensuring responsible implementation. A well-structured evaluation and approval process is crucial to maximize the benefits of AI solutions while mitigating risks and avoiding unnecessary expenditures. The AI Solution Pipeline: From Idea to Implementation…

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