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Supercommunicators to Chatbots: Final Day Insights from Gartner
The final day of Gartner’s conference opened with a powerful keynote on the art of communication and closed with practical insights into the future of IT service management, creating a fitting bookend to three days of intensive learning. Morning Keynote: The Power of Supercommunicators Charles Duhigg, bestselling author of “The Power of Habit,” kicked off…
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AI and Operations: The Evolution Revolution – Insights from Gartner Day Two
After yesterday’s deep dive into AI’s current state, today brought a fascinating shift in perspective – from “if” to “how” in terms of AI’s role in IT operations. The sessions painted a clear picture of both the immediate future and longer-term transformation ahead. The Foundation of Future Operations Cameron Haight’s keynote brought hard data that…
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AI, Security, and the Human Element: Key Insights from Gartner Day One
After a packed first day at Gartner, I’m processing the flood of insights about where AI is really taking us. You know those moments when scattered thoughts suddenly crystallize into clarity? That was today, particularly around AI’s place in our businesses and teams. Three eye-opening sessions defined my day: The Reality Behind the AI HypeGartner’s…
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The Power of Communication and Compassion
How many times have you heard that it is easier to catch flies with honey than vinegar? That can be applied to everything in life and especially securing your environment. Your team, coworkers, and customers all deserve to be kept aware of how our security teams operate and work to support them. The Iron Fist…
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Microsoft Unveils Azure AI Foundry: The Next Evolution of Copilot Studio
Microsoft has officially rebranded Copilot Studio as Azure AI Foundry, taking a major step forward in its AI development toolkit. This new identity, revealed at Microsoft Ignite 2024, reflects their push to provide developers with the ultimate set of tools for building generative AI applications and more. What’s New with Azure AI Foundry? Azure AI…
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Supercharging Your Engineering Team with AI: Real-World Examples That Actually Work
Recently, I’ve had numerous conversations with leaders and teams about leveraging AI in their development processes. There’s always this fascinating moment when the discussion shifts from realistic possibilities to something straight out of science fiction. The excitement is palpable – AI seems to promise solutions to all our development challenges, faster time to market, and…
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Embracing AI in Tech: Insights from Live360
Embracing AI in Tech: Insights from Live360 Greetings from the AI track at Live360! As I immerse myself in the cutting-edge discussions and presentations here, I’m struck by the immense potential AI holds for us in the tech sector. The landscape of technology is evolving rapidly, and it’s crucial for us to stay ahead of…
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Have You Been Using Large Language Models Wrong This Whole Time?
Large Language Models (LLMs) like ChatGPT, Google Gemini, and Anthropic Claude are incredibly powerful tools, but most people only scratch the surface of what they can do. To truly get the most out of them, you need to do more than just ask questions—you need to engage, iterate, and make the models work for you.…
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Happy Veteran’s Day 2024
Happy Veteran’s Day to all of my brothers and sisters that have answered our nation’s call! Roughly 6% of the American population are veterans. Typically, less than 2% of the population serve in our active duty military. If you think about it, those numbers are wild. While not every person in our military will see…
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It Starts at Home
One of the issues I have seen become more prevalent is smishing attacks. For those of you not in the know, smishing is just phishing for text messages. I have fought off countless questions of “how did they get my number” and “how did they know I work here?” Ultimately, it is because of your…
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